Aug 31, 2023
Your brain might tell you that every other business immediately succeeds—and that you’re a failure when yours doesn’t. But what if you could reframe your failures as experiments instead?
Failing versus experimenting might seem subtle, but this reframe can be a pivotal mindset shift for retail business owners!
In...
Aug 24, 2023
Over the past few weeks, I’ve shared why an operations manual is beneficial, five systems you should document for your retail store, and a free resource to give you a head start on creating your operations manual.
All of these podcast episodes have had one goal: to help indie retail store owners optimize their...
Aug 17, 2023
Whenever I talk about creating an operations manual, getting started seems to be the main roadblock keeping store owners from creating theirs. From figuring out what chapters to include to how thorough each section should be, just outlining your retail store operations manual table of contents is daunting!
In today’s...
Aug 10, 2023
A fact that might surprise you: EVERY indie store owner has a set of brick and mortar store systems. Yes, even those of you who don’t yet have an operations manual! You might not have them anywhere but inside your head, but you do have a set of systems and processes that you follow.
We're diving deeper into...
Aug 3, 2023
Creating an operations manual can feel intimidating and overwhelming, especially for indie/micro business owners. That’s why in today’s episode, I’m sharing the top eight benefits of a retail store operations manual.
Whether you’ve got just one employee (you!) or lots of employees at several locations, an...